Venues withholding payments

Updated on April 6, 2020 in Venues
2 on April 2, 2020

The Hotel Booking Agents Association (HBAA) and its members have expressed concern that some venues and hotels are allegedly withholding payments.

“We’re extremely concerned by many recent reports from agent members that some hotels and venues are making the decision at property and group levels to withhold payments at the moment,” says Lex Butler, chair of HBAA (pictured). “It is unacceptable and needs to be addressed immediately as it seriously threatens the cashflow of the agents and the future of relationships. This crisis is a time to work in partnership and stand united.”

https://conference-news.co.uk/coronavirus-updates-business-news/hbaa-extremely-concerned-venues-withholding-payments 

What are your views on this?

 
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0 on April 2, 2020

It’s beyond disheartening. Whether individuals or businesses, there are two groups that will emerge from this period – those who did what they could to be mindful of others and those who were clearly only mindful of their own bubble. It’s understandable that business leaders anxious about funds will behave in this way, but there is help available to unblock the cashflow. While some of the banks are behaving abhorrently, not all of them are. In the case of venues I believe they need to seek to do the ethical thing and pressure their banks to do the same or take their banking business to those doing what’s right. Those who don’t do the right thing are going to have a much longer brand/trust battle on their hands when this crisis is over. 

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0 on April 6, 2020

We currently have events scheduled with 3 major venues in the country, and those are the ones that have shown no remorse.  As a small agency our cash flow and only means of survival are not being given back, in fact, we have been sent legal letters to pay the remainder.  The fact that force majeure can be defined in many different ways by a venue is beyond me.  What advice would you give us?  I also believe we are in stages of something that is set to get worse.  

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